The hospitality industry is going digital. Hotels are looking to technology to save money, better serve guests and and to increase their overall safety standards in the recent covid times to avoid any negative impact on overall revenue. This is leading the global hotel chain industry to introduce contactless check in, customer operations and overall management. It’s a great way to improve hotel operations and meet guest demands.

Infact, Contactless remains as one of the top theme among influencer conversations in hospitality industry on Twitter amid COVID-19.

This is where Icecube Hotel solutions come into the picture.

How it works

Ice Cube creates a seamless digital guest experience through next level mobile hospitality

The Icecube user-friendly mobile solutions ensure an exceptional guest experience and provide new revenue streams for your hotel.

Before stay-

SMS and Email- Engage your guests with a welcome SMS and email with offers they can use before they even arrive.

Choose Room- During mobile check-in, the guest can choose a room within the booked room category. They can even select a room from a map view of the hotel floor-plan. 

Guest Web- Lead guests to a page with smart catalogue of your services and all useful information they need.

Useful info- Let your guests find every piece of information they need on their mobile phone or computer like the check-in and check-out timings, required documents for check-in, covid protocols etc.

Digital Check-in- Cut the waiting at the reception with easy check-in. Allow guests to fill everything online: comfortably and in advance.

Contactless payment- Enable your guest to pay online, even before the check-in. Or any other time you’ll choose.

Mobile E-Key- No need to rush guests to the reception – enable them to open the room all by themselves by a simple click/ scan code using the web app.

During Stay-

Hotel Room with Icecube- Guest can control all the appliances in smart guest room using webapp from the link. They can change channels using voice or set mood by playing pre-defined scenes and much more. (Know More)

Concierge With Icecube- Provide Hotel services to your guest using the webapp. They can book slots, access promotions offered by Hotel and also give feedback. (know more)

Nearby points- Navigate your guests to the most popular places around your property with adjustable map.

WhatsApp and Messenger- Answer your guests’ questions immediately by allowing them to chat with the reception.

After Stay- 

Online Checkout- Let your guest check their final bill, pay it online, and even issue an invoice.

Goodbye SMS / email- Show some love to your guests even after their checkout, with automated messages allowing you to send them a questionnaire, loyalty programme info, discount for their next booking or even just a simple thank you note.

Icecube for Guests- 

Provide access to all the Hotel Services in the same webapp. Guests can easily request Hotel Services in one tap.

Restaurant Menu- View the restaurant(s) (in hotel) menu, checkout daily specials and Place Orders.

Schedule Services- like laundry, housekeeping and other services at customers’ convenient timings.

Centralized Room Controls through webapp and voice- Operate all the devices- Lights, Fans, Temperature Control, Curtain Control, Door Lock controls, Geyser through the in-room tab and voice controls.

Centralized Remote- For all the IR devices as TV, AC and Set-top box.

Set up Scenes/ Moods- Set up pre-set moods for your room as Morning Mood/ Work Mood/ Romantic/ Party etc using voice control.

Voice Control- Control all the appliances in the smart room, change channels, setup scenes and do much more with your voice. Supports Amazon Alexa and Google Home.

No App Installation- Smart room access is granted to the guest with an elegant guest webapp that can be opened with an SMS or an email link sent during check-In. No need to download any app from the Play store or App store.

DND display- Digital Do Not Disturb display allows the guest to have a disturb-free stay. Guests can modify the status of the DND display by Just one click over the webapp.

Icecube for Hotels-

Icecube for Employees-

• Mark daily attendance after reaching the hotel Premise.
• View Tasks and Call to action on the mobile application. Mark Complete when done.
• Delegate room call, daily tasks and guest’s requests to the hotel staff.
• Manage and delegate daily Call to Actions

Ice-cube for Hotel Operation-

• Save energy by optimizing light intensity using motion and Lux sensors into the hotel premises.
• Single App control for all devices across the hotel
• Smart Dashboard- Customized dashboard/ App provides you a monitoring system with all controls on one screen. Owner, Manager, and the hotel staff can look into all their related activities in the hotel. It can become easy to track all staff, menu and ordering system at one click.
• Icecube Analytics-Gain real time analytics into utilized energy and appliances activity. Track saved and optimized energy by Ice-cube

Hotel Room Automation Products and Features

1. Light Intensity Control-

• Absolute Dimming: Linear Control of the intensity of light from 0 to 100 % in the steps of 1 % accuracy.
• India’s 1st Linearly Controlled Dimmer.
• Scheduled Operation of all the lights.
• No additional HUB is required.
• Each Panel Independently communicates with the server Saving Electricity while selecting desired intensity level.

1. Mood Lights-

• Capable of producing up to 16 million shades of Color via mobile app/web app/voice command.
• Party Mode: Convert your room into party mode through single tap.
• Auto Mode: Color of RGB will change automatically in preset periodic manner.
• favorite Color Selection: Facilitates you to add six favorite color for quick access.
• Scheduling & Dimming: Schedule your Favorite Color on your special occasion and control intensity of RGB as well.

1. Fan Speed Control

• Linear control of the speed of fan from 0 to 100% in the steps of 1% accuracy.
• India’s 1st Linearly controlled Dimmer. Scheduled operation of any fan.
• No additional HUB is required: Each panel independently communicates with the server Saving electricity while selecting desired speed level.

1. SENSORS

• LUX Sensor enabled lighting
• Intensity of any dimmable lights can be controlled by the feedback of lux sensor value.
• Comes with two modes of operation:

1. Enable Mode: Dimmable light automatically adjust its brightness acc. to LUX sensor value Save up to 50 % of Energy Consumption.
2. Disable Mode: Monitor real time value of LUX level.

1. Temperature & Humidity Sensor

• Comes with two modes of operation:
• Enable Mode: Monitor real time temp & humidity of room.
• Integrated with heater to keep room warm.
• Heater turns on/off according to sensor value.
• Disable Mode: Monitor real time temp & humidity of room

1. SMART TOUCH PANEL

• Smart, sleek and safe Touch-enabled Glass panel.
• No fear of electrical shock.
• The durability of Glass-Touch panel is much higher than a traditional electrical panel.

1. Motorized Curtains and Blinds

• Open/ Close the curtains with voice/ app-based controls
• Auto adjustable to maintain a certain level of brightness in the room coupled with indoor bulbs
• Scheduled Operation
• We also provide smart dual curtain set-up (Front and Sheer Curtain)

1. SMART DOOR LOCK

• Control through voice, application, password, fingerprint and manual key
• Scheduled lock and unlock
• Designed per Indian Electrical Standards

1.  PRIVACY GLASS

• Control glass opacity through webapp/ voice control to maintain privacy
• Customized pattern based switching
• Used in Hotels, Offices, Washrooms